In the confirmation dialog, click Refresh Firefox. Then, select Troubleshooting Information. Click the Menu button and click Help.
Firefox Troubleshooting How To Update YourInquisit Web runs on Firefox, Chrome, Internet Explorer, and Safari. We recommend following browsers: Google Chrome (PC/Mac) Mozilla Firefox (PC/Mac) Safari (Mac) For steps on how to update your browser, please check. If your game is not loading, it is important to try the following basic troubleshooting steps as they may help resolve the issue: Use the latest version of your internet browser. The following is a checklist of steps to take: Audio/Video or Performance IssuesLast Updated: 1d. Look for Profile Folder and click Show Folder next to it (Show in Finder on a Mac).We have a plethora of FAQs and articles that will walk you through detailed troubleshooting steps if you need help connecting to or using Gather. Heres a video showing how to reset Mozilla Firefox settings to default:Are you having some page loading speeds when you use Firefox.Close any other applications that use your mic or camera. Check browser settings and permissions to allow microphone and camera. Switch to Chrome if you are not using it already.White screen = the website does not allow embedding Check the Mapmaker to make sure the background has not been deleted or resized. Hard refresh your browser (hold Shift key and press refresh button on browser). Disable any unnecessary browser extensions. Disable VPN/firewall or ask your IT to whitelist Gather. Turn on Quiet Mode (Ctrl+U or Cmd+U) to limit your a/v connections. You can click on this to change your preferences.Click the blocked camera or mic icon at the right of the URL bar in Chrome to view and change camera and mic settings.Select the option to allow Gather access to your camera and microphone. Click Allow in order to provide the best experience in Gather.Click Allow in the Chrome site permission settings to enable audio and video.If you block Gather from accessing your camera or microphone in Chrome, you will see a camera icon in the upper right of your site address bar with a red "x" to indicate that you have denied the site access. (Read more on reporting issues.) If all else fails, there's always the ol' turn-it-off-and-back-on-again (restart your computer).When you first enter Gather in Chrome (or if you've cleared your Chrome history), you will see a pop-up asking for camera and microphone access permissions. ![]() If you click Don't Allow and want to change the setting, refresh the page and try again. Click Allow to permit Gather to use your microphone and to use your camera. Safari (Beta)Safari (on desktop, not mobile) will prompt you for camera and microphone permissions when you first log into a space.Grant permissions for camera and mic access for Safari.Safari will prompt you for camera and microphone permissions separately when you first log into a space. Your site security settings should look something like this:Firefox site settings with both camera and microphone permissions temporarily allowed.If you get this message instead, refresh the page.Site settings after cancelling blocked permissions but not yet refreshing. Try turning off your video or screen."When you are sharing your A/V with too many people, you will see this warning message.The participants who are unable to connect will see the speaker's video preview with a message stating, "Sharing A/V with too many people."Those who are trying to connect to the speaker may see a message on the speaker's preview that indicates A/V issues. This is most likely to happen when spotlighted and attempting to broadcast to a large number of participants in the room.You will see a red error message if there are A/V sharing issues: "Sharing A/V with too many people. Scroll down to Camera and Microphone. Click into each one of these and find gather.town on the list of websites to the right, then set the drop down menu to Allow (or Ask, if you wish to be prompted every time).If you select Never Allow for This Website for camera and mic access, you must change your permissions in Safari Preferences.To help build a better understanding of particular A/V issues, we've added warning messages for when someone is trying to connect to more participants than can currently be supported by Gather (currently 100 participants if you're screensharing in addition to sharing your own video and audio). (Read the Video and Audio Settings Introduction if you need a refresher on how to access these features.) You can manage your audio settings before (Gif 1) or after (Gif 2) you're logged into Gather.When you select your input (mic) in Gather, your computer will generate a list of what it views as available. Managing AudioThe following instructions dive right in to managing your audio settings. Some devices (computers, tablets, etc.) do not support the automatic switching of inputs and outputs required by A2DP for a smooth experience.One solution would be to use a separate microphone if you wish to use Bluetooth headphones. Some mobile devices will accommodate the limitation of A2DP by switching between sending microphone inputs and receiving stereo audio input quickly and automatically. Fortnite for mac minimum requirementsEach option is a different profile that can apply to the device.
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